OFFER DETAILS

Contract team and expiry

  • Ongoing agreement

Charges may vary

  • We may vary the Charges (including the amount, nature and structure of any of the charges) by notice to you at any time.
  • The notice could take the form of a message on your bill and will specify the effective date of the variation.

Contract Expiry Details

  • Ongoing agreement which continues until you or we end it
FLAT RATE Unit Excl GST Inc GST
All Usage cents per kWh 21.77 23.947
Daily Supply Charge cents per kWh 103.00 113.30
TIME OF USE Unit Excl GST Inc GST
Peak Usage cents per kWh 28.43 31.273
Off Peak Usage cents per kWh 14.46 15.906
Daily Supply Charge cents per kWh 105.00 115.50

KEY TERMINOLOGY

Daily supply charge - A charge that applies for supplying electricity to your premises for each day of the billing period, regardless of how much electricity you use.

kWh - A ‘kWh’ stands for kilowatt hour and is the unit of measurement for your electricity usage charges.

AGREEMENT DETAILS

Cooling off period

  • You may cancel this agreement at any time during the 10 business day cooling off period.

Terms and conditions

  • Offer may not be available in all areas. Call us to find out more. For full terms and conditions, contact Brandable Billing at info@brandablebilling.com.au

Online Services and

  • Under this Energy Plan you will be automatically registered for our Online Services if you have not already registered. For full terms and conditions contact info@brandablebilling.com.au.
  • Under this Energy Plan, you will receive communications (including bills) via email (Online Communications).
  • Online Communications will automatically continue after the benefit period unless you disable it.

Direct Debit

  • Under this Energy Plan, you’ll need to have agreed to pay your bills in full by direct debit.

Eligibility

  • The offer set out in this Energy Price Fact Sheet is only available to customers in the relevant

distribution area with the necessary metering system/configuration.

FEES

Additional fees

  • For information on additional charges that may apply contact info@brandablebilling.com.au

Dishonoured payment fee

  • A $15.00 (GST Incl) fee may apply if your cheque payment through Australia Post is dishonoured or (cheque via Australia Post)

Over the counter payment fee

  • $2.00 (GST Incl) for over the counter payments at Australia Post.

Payment processing fee

  • A 2% fee (GST Incl) may apply to bill payments made by VISA or Mastercard.

Distributor charges

  • You must pay us any charges that your distributor imposes on us in relation to the services performed by your distributor (or any other person) at your supply address.

Disconnection fee

  • A $50.00 (GST Incl) fee may apply when your property is disconnected (including when you move) This fee is passed through from your distributor and may vary. Please visit your distributor’s website to find out the current fee.

Reconnection fee

  • A $50.00 (GST Incl) fee may apply when your property is reconnected (including when you move) This fee is passed through from your distributor and may vary. Please visit your distributor’s website to find out the current fee.

Paper Bill Fee

  • $2.50 (incl GST) applies for each paper bill.